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Bywaters has cut down on paperwork and further streamlined its waste management operations by introducing next-generation PurGo software from VWS Software Solutions.

Investing in Improving Our Service

Designed to manage all waste collection and management processes from end to end, the £150,000 Enterprise Resource Planning (ERP) system automates many previous back office functions and provides Bywaters and our customers with real-time data across all operations.

Kelly Geraldo, Bywaters’ IT Applications Manager, said of the upgrade to our system:

“This is some of the most state-of-the-art software available. We are very pleased with how it is working and it will enable cost savings because we can work more efficiently and effectively – which is beneficial to ourselves and our customers.”

How it Works

The system went live on April 4th following a successful trial. It allows all information about jobs to be uploaded remotely on specially designed tablets carried by drivers, including those delivering our ‘rapid response’ service.

Customers can then receive automatic job confirmations and waste transfer notes (WTNs) via email, with access to in-depth reporting information ranging from the name of the driver and vehicle to the time they arrived on site and the quantity of waste collected.

Other key features of the PurGo software include:

  • A route planner
  • Printable invoices
  • Ability to Measure profitability

Unlike the previous ERP software used by Bywaters, it also integrates with our existing software systems, giving us comprehensive control over all our information in one place.

Reducing Costs and Heightening Efficiency

Bywaters is thrilled about this system upgrade because it will enable us to streamline our operations, ultimately resulting in efficiency savings and a more sustainable service for both us and our clients.

Ms Geraldo commented how the system has already started saving paper waste for Bywaters:

“The system has already reduced our stationary costs. Now there is no paper waste, only emails – fitting with Bywaters’ commitment to sustainability.

“This software helps Bywaters achieve our strategy of being at the cutting edge of technology in the waste management industry.”


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