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About 11


Bywaters is a family-owned company with a history providing waste management services in London for over 60 years. In this time we’ve learned what works and what doesn’t in terms of improving our customers’ sustainability, and we draw on all our experience to provide efficient solutions for every contract we take on – from a single café to a multinational business. Find out more about the story of Bywaters.

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About 12


The best thing about Bywaters is the people who work with us. Delivering our services to thousands of businesses across the UK takes strong commitment and teamwork from our dedicated staff. From our drivers who ensure all waste is collected efficiently and on time, to the Green Guru team who advise customers on sustainability improvements and our customer services team who ensure any issues are resolved as soon as they are reported, we’d be nothing without our staff.

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About 13


At Bywaters, we’ve always strived to be more than a recycling company: we aim to make a positive impact on all aspects of the environment. Bywaters’ staff are unified behind our vision of leading the UK to a sustainable future, starting with being the most sustainable waste management company in the country.

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The heart of our operations is our state-of-the-art solar powered materials recovery facility in Bow, East London. This facility processes and sorts hundreds of thousands of tonnes of waste a year for recycling, diverting waste from landfill and making London more sustainable. Bywaters also has another East London facility on Gateway Road which specialises in sorting construction waste for recycling and accepts small one-off tipping.

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Sustainability 4


Bywaters is proud to provide sustainable waste management services for some of London’s most iconic landmarks and institutions. We have the capacity to serve every business from small shops to skyscrapers, and each of our customers receives the same dedicated level of support. We see every client relationship as a partnership, working together to enhance the sustainability of not only that customer’s business, but of London and the UK as a whole.

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About 14

Industry Bodies

As industry-leaders in the recycling and waste management sector, Bywaters is a member of a wide variety of industry bodies and trade associations. Our work with these organisations allows us a valuable platform both to share our years of experience and to learn from other influential figures and companies within the UK.

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Awards 14


It’s always a great feeling when you’re given recognition for all the hard work behind the scenes, and Bywaters is delighted to have won many prestigious awards for the work we do, both as a company and in partnership with our clients. Every award we win serves as an indicator of the level of performance we need to maintain, and every time we come up short gives us an indication of where we need to improve.

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Awards 13


As a company on the forefront of sustainable waste management in the UK, Bywaters is fully compliant with all relevant legislation. Additionally, the investments and improvements we have made to our fleet and facilities have led to us attaining a variety of extra certificates verifying the excellent standards we always look to maintain.

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