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A Family Company in More Ways than One

Bywaters’ history goes back to 1918 when John Glover operated as a sole-trader in London’s East End. Today his descendants continue to run the business into which he poured his life, and this family ethos extends to each and every Bywaters employee.

This includes the people who work in our state-of-the-art facilities, our drivers who transport waste to be recycled, the office staff who keep the business running, and our dedicated account managers and Green Gurus who deliver exceptional service to our clients every day.

Meet the Team

Here’s a brief introduction to the people who keep our vision alive.

People 4

John S. Glover

Managing Director

John S. Glover is the fourth generation of Glovers to head up our waste management operations, and the second to be managing director of Bywaters since the company was founded in 1952.

You might not know...

John is always the life and soul of the party and was a winning contestant on the Generation Game when it was presented by Bruce Forsyth in the 1970s.

People 3

Amanda Brown

Deputy Managing Director

Amanda has been at Bywaters since 1985, working in every area of the company from finance to HR and customer service. Her unmatched knowledge of Bywaters makes her invaluable as our deputy managing director.

You might not know...

Keen-eyed viewers of the Cilla Black Show in the 1980s might have spotted Amanda singing ‘Somewhere Over the Rainbow’ alongside the Jackson 5, and she’s always up for some karaoke to this day.

People 5

Helen Glover

Business Support Director

Helen has worked at Bywaters since 1973 and is the fount of all knowledge when it comes to Bywaters' internal systems and day-to-day operations management.

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A dedicated animal lover, Helen has rescued and re-homed a number of cats from Bywaters' Gateway Road site. She has also been passionate about horse riding since she was a child, and now owns a number of her own horses.

People 12

Nick Glover

MRF Operations Director

As MRF operations director, Nick is Bywaters' expert on materials. With decades of experience in the industry, if you need to know the end destination information for any specific waste stream, then Nick is the person to ask.

You might not know...

Nick is a keen football fan and fiercely loyal to two teams based in East London, being a season ticket holder for both West Ham and Leyton Orient. When it comes to playing sports, Nick used to bat for South Woodford CC and nowadays can mostly be found on a golf course.

People 6

John P. Glover

Director

Johnny's experience working with Bywaters goes all the way back to his childhood when he used to come after school to help his dad with the IT system. He's been an official employee of the company since 1992 and now serves as director.

You might not know...

In amongst Johnny's busy schedule he still finds time to indulge his love of travel, and he is most happy when racing down European mountains on a pair of skiis.

People 11

Siân Glover

Head of CSR

Siân has been at Bywaters since 2012, and served as our head of corporate social responsibility since 2016. In her role, Siân coordinates Bywaters’ charitable initiatives and works with our clients on major sustainability projects.

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A passionate environmentalist, Siân proudly loves animals more than people and you can often find her chihuahua, Timmy scampering across the floors of our offices at Lea Riverside.

People 10

Mark Harbard

Associate Director: Development

Mark joined Bywaters to serve as head of logistics in 2012, and has acted as our associate director for business development since 2014. He has worked in the waste management industry since 1982 in both the USA and UK.

You might not know...

Mark is a committed vegan and animal rights campaigner. Driven by a desire to protect the environment, he has a simple yet effective mantra: ‘don’t eat anything that has a mum’.

People 7

Charnell Dry

Associate Director: Business Strategy

Charnell is a chartered waste manager who joined Bywaters’ finance department in 2004, rising through the ranks to become our associate director for business strategy in 2015.

You might not know...

Charnell is passionate about sports, and before she joined Bywaters her talent for netball led to her representing Ireland in the 2003 European Championships.

People 8

Craig Gregory

Associate Director: Operations

Having originally joined Bywaters in 2005 as an account manager, Craig is an all-rounder who has worked in a variety of positions - including sales and project management - and now serves as our associate director for operations.

You might not know...

Craig was a keen sportsman when at school, and used his observation that 'tall boys don't jump' to be an effective captain of the basketball team.

People 9

Nicki Munoz

Associate Director: MD/DMD Support

Nicki has been working with Bywaters since 2006, assisting in the training of staff during the relocation of the company due to the 2012 Olympics. She became an Associate Director in 2012 and now heads up Bywaters’ MD/DMD Support, working on special projects aside from the day to day business.

You might not know...

Nicki is a skilled horse rider, and was interviewed on Grandstand in 1983 after competing at the Horse of the Year Show.

People 17

Eva Saternus

Chief Financial Officer

Eva has been a member of Bywaters' accounts team since 2004, when she joined the company to work in credit control while studying towards ACCA qualifications. She rose through the ranks and now serves as our chief financial officer.

You might not know...

Bywaters was Eva's first employer in the UK; she originally came over for 3 months in 2004 from her native Poland for an English course, but ended up working with us and liked it so much she never left.

Training

Sam Fairservice

Head of Commercial

Sam’s experience in the waste industry stretches back to 2001, and he has been at Bywaters since 2014. In this time he has risen from an account manager to the head of our commercial team, encompassing sales, tenders, marketing, and our brokerage network.

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Always bringing a vibrant energy to the office, Sam developed his skills to entertain when working at Manumission in Ibiza during his younger years.

People 14

Edward van Reenen

Head of Health and Sustainability

Edward joined Bywaters in 2012 originally to work with our materials recovery facility team to improve recycling efficiency and later managing our contract with Guys’ and St Thomas’ NHS Trust. He now serves as our head of health and sustainability.



You might not know...

A committed sustainability advocate, aspiring Buddhist, and sometimes drastically failing vegetarian, Edward is passionately involved with environmental organisations and has worked on a number of campaigns with Greenpeace.

People 13

Anne Sanni

Head of Human Resources

Anne joined Bywaters as a human resources assistant in 2012 after previously working in HR for large-scale events in London. She became our head of human resources in 2016.

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Her Christian faith guides Anne’s outlook on life, and she has a particular interest in other cultures. Her previous work on faith-based events gave her a passion for bringing people from different backgrounds together so we can learn from each other.