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A Family Company in More Ways than One

Bywaters’ history goes back to 1918 when John Glover operated as a sole-trader in London’s East End. Today his descendants continue to run the business into which he poured his life, and this family ethos extends to each and every Bywaters employee.

This includes the people who work in our state-of-the-art facilities, our drivers who transport waste to be recycled, the office staff who keep the business running, and our dedicated account managers and Green Gurus who deliver exceptional service to our clients every day.

Meet the Team

Here’s a brief introduction to the people who keep our vision alive.

People 4

John S. Glover

Managing Director

John S. Glover is the fourth generation of Glovers to head up our waste management operations, and the second to be managing director of Bywaters since the company was founded in 1952.

You might not know...

John is always the life and soul of the party and was a winning contestant on the Generation Game when it was presented by Bruce Forsyth in the 1970s.

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Helen Glover

Business Support Director

Helen has worked at Bywaters since 1973 and is the fount of all knowledge when it comes to Bywaters' internal systems and day-to-day operations management.

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A dedicated animal lover, Helen has rescued and re-homed a number of cats from Bywaters' Gateway Road site. She has also been passionate about horse riding since she was a child, and now owns a number of her own horses.

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Nick Glover

MRF Operations Director

As MRF operations director, Nick is Bywaters' expert on materials. With decades of experience in the industry, if you need to know the end destination information for any specific waste stream, then Nick is the person to ask.

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Nick is a keen football fan and fiercely loyal to two teams based in East London, being a season ticket holder for both West Ham and Leyton Orient. When it comes to playing sports, Nick used to bat for South Woodford CC and nowadays can mostly be found on a golf course.

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John P. Glover


Johnny's experience working with Bywaters goes all the way back to his childhood when he used to come after school to help his dad with the IT system. He's been an official employee of the company since 1992 and now serves as director.

You might not know...

In amongst Johnny's busy schedule he still finds time to indulge his love of travel, and he is most happy when racing down European mountains on a pair of skiis.

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Siân Glover

Associate Director: CSR

Siân has been at Bywaters since 2012, and served as our head of corporate social responsibility since 2016. In her role, Siân coordinates Bywaters’ charitable initiatives and works with our clients on major sustainability projects.

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A passionate environmentalist, Siân proudly loves animals more than people and you can often find her chihuahua, Timmy scampering across the floors of our offices at Lea Riverside.

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Craig Gregory

Operations Director

Having originally joined Bywaters in 2005 as an account manager, Craig is an all-rounder who has worked in a variety of positions - including sales and project management - and now serves as our associate director for operations.

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Craig was a keen sportsman when at school, and used his observation that 'tall boys don't jump' to be an effective captain of the basketball team.

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Nicki Munoz

Board Secretary

Nicki has been working with Bywaters since 2006, assisting in the training of staff during the relocation of the company due to the 2012 Olympics. She became an Associate Director in 2012 and now heads up Bywaters’ MD/DMD Support, working on special projects aside from the day to day business.

You might not know...

Nicki is a skilled horse rider, and was interviewed on Grandstand in 1983 after competing at the Horse of the Year Show.

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Eva Saternus

Chief Financial Officer

Eva has been a member of Bywaters' accounts team since 2004, when she joined the company to work in credit control while studying towards ACCA qualifications. She rose through the ranks and now serves as our chief financial officer.

You might not know...

Bywaters was Eva's first employer in the UK; she originally came over for 3 months in 2004 from her native Poland for an English course, but ended up working with us and liked it so much she never left.


Sam Fairservice

Associate Director: Commercial

Sam has worked in the waste industry since 2001, where he started working for his parents company Lime Security Shredding as a yard operative and then a driver. He took some time out to go travelling and upon returning to UK found his way back into the waste industry, not long after interviewing for Bywaters.

Sam has progressed from an account manager to managing the commercial team and is now an associate director. He is extreemely proud of his teams achievements at Bywaters and is always looking for ways to improve performance.

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Edward van Reenen

Associate Director: Sustainability and Environment

Edward joined Bywaters in 2012 originally to work with our materials recovery facility team to improve recycling efficiency and later managing our contract with Guys’ and St Thomas’ NHS Trust. He now serves as our head of health and sustainability.

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A committed sustainability advocate, aspiring Buddhist, and sometimes drastically failing vegetarian, Edward is passionately involved with environmental organisations and has worked on a number of campaigns with Greenpeace.

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Anne Sanni

Head of Human Resources

Anne joined Bywaters as a human resources assistant in 2012 after previously working in HR for large-scale events in London. She became our head of human resources in 2016.

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Her Christian faith guides Anne’s outlook on life, and she has a particular interest in other cultures. Her previous work on faith-based events gave her a passion for bringing people from different backgrounds together so we can learn from each other.