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Our Tower Hamlets Waste Management Services

Collecting and managing waste in Tower Hamlets can be a challenge due to the area’s huge variety of businesses. However, at Bywaters, we’re equipped with the expertise and equipment to correctly manage, sort and recycle waste created by businesses of any size in any sector. One of our key aims is to ensure our processes are sustainable and create a greener future — our Green Gurus help organisations figure out their waste management strategy.

Waste Disposal

Within Tower Hamlets, Bywaters can dispose of many different types of waste, including dry mixed recycling, confidential waste, glass, cardboard, plasterboard, and more. With a dedicated team and specialist equipment, Bywaters can safely, securely and sustainably manage your commercial waste.

Home to London’s largest indoor materials recovery facility (MRF), we transport business waste to our Lea Riverside headquarters in Bow. Running on solar power, its state-of-the-art technology sorts mixed waste into segregated streams, before bulking and sending the bales off for recycling.

Our other facility located at Gateway Road manages construction and demolition waste for recycling, including bulky items like bricks and metal. We’re capable of disposing of waste from all streams and diverting them to either recycling or recovery. We also offer a tipping service for loads of up to 500kg.

Waste Collection

Arranged at a convenient time for your business, our sustainable fleet of either fully electric or ULEZ compliant Euro 6 vehicles can collect and then transport your commercial waste to one of our facilities. Here it is then reused, recycled or recovered, depending on what type of waste it is.

This waste management service is more important than ever as we all build towards a more environmentally friendly world. We’ll send you a range of recycling bins and containers, depending on the needs of your business, and tailor our collection service to a time that suits you. Once in our hands, we ensure zero waste is sent to landfill, helping your business to reduce its carbon footprint and protect the environment.

Tower Hamlets Waste Statistics

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Over 1,500 tonnes of material recycled every year

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Over 3,500 tonnes of waste collected annually

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More than 10,000 collections a year

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170 clients serviced seven days a week

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21 individual waste streams currently serviced

Tower Hamlets: A Short Guide

Tower Hamlets is a London Borough covering most of the traditional East End, including areas such as Spitalfields, Whitechapel, Bethnal Green, Mile End, Stepney, Bow, Poplar, and Old Ford. Situated north of the River Thames, the borough sits between London’s bustling financial hub and the site of the 2012 Olympics.

The history of Tower Hamlets

Tower Hamlets was established in 1965 when local politicians merged the former metropolitan boroughs of Bethnal Green, Strepney and Poplar. The name Tower Hamlets dates back to 1554, and for most of its history has acted as a catch-all description for settlements north and east of The Tower of London.

With a rich and colourful history, it combines traditional markets like Spitalfields and Brick Lane and business metropolises, as well as plenty of small, independent businesses and street food merchants. You’ll also spot Columbia Road’s flower haven and Canary Wharf, which is only second to the City of London in terms of its business and finance companies located there. While St. Katherine Dock is home to many luxury businesses.

A booming borough

A borough of extreme contrasts, the population of Tower Hamlets in 2019 was 324,754, making it the fastest growing group nationally with a 2.2% increase from 2018. It’s a dynamic place to live and work in, and the number of residents is only set to increase. Two-thirds of the citizens here belong to minority ethnic groups, and over 90 different languages are spoken.

As of 2019, there were 17,335 local enterprises based in Tower Hamlets, an increase of 35% over the previous five years, with 98% of these either micro or small businesses with under 50 employees. As the area expands, more businesses are expected to pop up, and naturally the volume of waste generated by them collectively will increase.

Due to this, Bywaters will have more waste management responsibilities and challenges to face to effectively and properly dispose of commercial waste in Tower Hamlets. We cater to businesses of all sizes, so it doesn’t matter if you’re a small food truck operating at local markets or a large permanent city office block in the heart of the capital.

Street Events

Alongside the general waste collected by businesses from all different sectors and sizes, the London Borough of Tower Hamlets is also home to several events. These include an 11 mile stretch of the London Marathon course and the Mela Festival which is a stunning kaleidoscope of dance, music and culture — a highlight in the borough’s calendar. These events create large amounts of waste, from plastic bottles and food packaging, to leftover decorations. Fortunately, Bywaters is equipped to manage event waste to prevent disposed items being sent to landfill.

Frequently Asked Questions

<p>If you forget to put your bins out ready for your Bywater’s collection, our dedicated customer services team is able to handle any missed services. Simply contact us on 0207 001 6000 or via email at

This is dependent on your area, the noise restrictions in place and when we are in that specific location. Generally speaking though, our service is 24/7 across London.

Waste management is necessary to reduce the impact rubbish has on the environment, wildlife and our health. It prevents how much of it enters landfill where waste contributes to toxic greenhouse gas emissions, and helps to boost recycling rates. With a proper waste management system, businesses can reduce how much is thrown away and encourage materials like glass, paper, and cans to be recycled.

Sustainable waste management at Bywaters is centered on sending zero waste to landfill and aiming to recycle 100% of the materials we collect from businesses. If items are non-recyclable, we send these for energy recovery so that they can be converted into energy for the National Grid to power the city and rest of the UK. Alongside that, our team of Green Gurus work hard with clients to create an environmentally-friendly waste strategy, and we collect rubbish with sustainable fleet vehicles.

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