Customer Survey

A recent poll[1] revealed that nearly 90% of customers surveyed rated Bywaters’ overall service as good or outstanding!

 We are described as:

  • Honest and open
  • Responsive
  • Good and professional
  • Efficient, fluent and courteous
  • Good products and equipment
  • Drivers are friendly, professional and hardworking
Customer comments

“Dealt with Bywaters for many years and have always been happy with the service.”

“Bywaters provide a good service and are willing to assist. They provide honest support and ideas on how best to improve. The hard work is greatly appreciated”.

“Good data and communication is great”.

“Professional Account Manager who is always enthusiastic. Able to resolve all operational challenges that faces the client”. 

 “Good service from Key Account Manager…really provided us with a good level of care in how we manage waste proficiency in-house and externally”.

“Contract mobilisation was good. Account Manager and support – excellent. Good innovation”.




[1] Results based on the feedback from 50 customers

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